To cancel your automatic renewal feature for your membership, follow the steps below:

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1) Log into your Ganz eStore account
2) Click the “Manage Account” link in the top right corner of the page
3) Click on Active Membership Orders
4) Click the “details” link on the far right for your deluxe membership upgrade purchase
5) Click the blue “Cancel” button where the site states “To cancel automatic renewal please click here”
6) Click the blue “Confirm” button on the confirmation page and you’re done!

Webkinz Membership

You should now see a page identifying your subscription to deluxe membership has been terminated.